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Frequently Asked Questions

Are your products Gluten Free?

Yes! All our products are 100% Gluten Free & Celiac Safe.

Do you offer any vegan items?

Our bagels are vegan (all flavours except Jalapeño Cheddar).
Our Buckwheat Bread, Seeded Loaf & Faux Rye Bread are vegan. 

We offer a few dessert options in store each day that are vegan as well. 

Do you offer any dairy free items?

Our Bagels are dairy free (all flavours except Jalapeño Cheddar)

Our Buckwheat Bread, Seeded Loaf, Challah, White Bread & Faux Rye Bread are dairy free. 

We offer a few dessert options in store each day that are dairy free as well. 

Are your products nut free?

No, we use nut products in our facility.

How do I place an order?

To place an order for a selection of our menu items please visit the ORDER ONLINE tab, or click here!

If you have questions about our products or would like to speak to someone about your order give us a call:


To place a custom order please email us:

How do I pay for my order?

Our Online Orders require credit card payment in full at check out. We accept all major credit cards. 

Phoned in orders can be paid for at pickup however, we require a credit card number to hold the order. If the order is not picked up by our last pickup time (1 hour prior to closing) we will charge the card we took to hold the order. 

Do you offer delivery?

Yes! We use an external courier service for our deliveries.

Online orders & Phoned in orders can be scheduled for delivery. 

What is your cancellation/refund policy?

Please view our full Ordering Terms & Policies Here.

What ingredients do you use in your products?

Please check back as we are in the process of building our ingredients page. 

Please view our Recipe Policy Here.

Do you do wholesale?

Yes, we love working with other Businesses! If you are interested in wholesaling any of our products please contact us at

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